IT Support Technician - (Dallas, TX)

StackPath is seeking applicants for an exciting opportunity to join our dynamic IT Support Team in Dallas, Texas. This role is perfect for individuals interested in advancing their career in tech. The IT Support tech manages Jira ticketing queues and engages in the proactive monitoring of StackPath It based systems and cloud infrastructure and applications, documenting processes with Confluence and acting as the knowledge base for StackPath IT procedures. This demanding yet beneficial role is critical to the StackPath organization and requires a quick study. Detail-oriented and disciplined, the IT Support Technician is focused on service request completion, incident detection and resolution, and excellent customer service. The perfect candidate is a great communicator and able to translate technical knowledge into actionable direction. Applicant must be able to retain info, provide creative solutions, and quickly adapt to changing situations. Overview: