IT Specialist - Technical Lead - (Southbury, CT)

Job details The Technical Lead (TL) role is the key to the Service Delivery Organization within the CLS Programme. It is both reactive and proactive. It is also a daily customer facing position in a highly demanding support organization. Its prime role is communication, having the ability to articulate complex problems to the customer under pressure situations; to think clearly and logically to resolve problems when they occur. Tech Leads need to be self-motivated, forward thinking, and able to ??think outside of the box??. They need to be able to take a team along with their ideas. The role covers a number of aspects both technical and managerial encompassing. A Technical Lead will rotate between Operational and Project Technical Lead roles. Project Technical Lead (TL) Responsibilities - Familiarization of all project work, providing feedback to development and design documentation, and ensuring suitable preparation for meetings, - workshops, and reviews.