Collections Associate - (Bloomington, IL)

Description Afni is hiring Collections Associates who will work in a 1st party environment. Incumbents will utilize inbound and outbound contacts in an attempt to contact consumers in order to negotiate payment arrangements on current (non-charged off) debt, and perform skip tracing techniques in order to locate consumers so that advanced collectors may collect on debt. What you will be doing: Utilize a variety of techniques and tools to locate appropriate parties to negotiate payment arrangements. Overcome stalls and objections and suggest money sources for debt payments. Utilize payment options (credit cards, direct checks) and secure this details so that administrative services can process. Collect money in the form of immediate payments (check by phone, credit card) to avoid service interruption or to have service restored. Qualifications What you will need: High-school diploma or GED and 2 months of general industry knowledge Demonstrated excellent verbal and writing expertise