Service Writer / Advisor - (San Rafael, CA)

One of the top Nationally respected Automotive Dealer Groups has immediate opportunity for Automotive Service Drive Specialist. This Automotive Service Writer / Advisor should be passionate, talented, motivated individuals capable of driving customer loyalty by providing an Exceptional Customer Background to each and every guest. Responsibilities: Setting, confirming and preparing for appointments to expedite the customer’s service background Greeting customers in a timely and friendly manner Determining vehicle needs based on customer info, a vehicle walk-around and a technician’s multi-point inspection Producing repair orders for customers with full transparency including cost and time estimates Communicating frequently with Technicians and Parts Associates to ensure timely completion of work Follow-up with customers on the status of their vehicle Gaining superior product knowledge to effectively help customers with service maintenance requirements and warranty info Requirements: