Microtel - hotel front desk attendant - (Sweetwater, TX)

Required ID: 118436 OBJECTIVE OF THE POSITION: Front Desk Attendants maintain and promote excellence in hospitality and customer service at all times; welcoming and serving guests in a courteous, efficient and friendly manner. POSITION OVERVIEW : Front Desk Attendants will provide superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, and answering guest questions and needs. The applicant will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in each guest's day. REQUIRED FUNCTIONS: Greet customers as you see them, speak politely, and assist customers. Implements training of company or franchise policies and procedures and operational goals and objectives. Demonstrate a strong knowledge of hotel details including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.