Student Loan Collector - (Toledo, OH)

POSITION SCOPE: A Student Loan Collector is responsible for maintaining collection accounts on a day-to-day basis. The collector's purpose is to collect revenue owed from borrowers on defaulted student loans to the US Department of Education (ED). REQUIRED FUNCTIONS: Responsible for communicating with borrowers to negotiate repayment of debt Recommending defined legal efforts based upon individual account circumstances Maintaining the high standards of professionalism and customer service expected by the Department of Education Must meet monthly goals for collected charges while maintaining legal compliance --- Operates all office equipment including computers and telephones --- All other duties as assigned MINIMUM REQUIREMENTS: Expertise to follow established policies, procedures, and training guidelines Maturity, teamwork, issue solving, learning