Performance Lead - (Suffolk, VA)

Position details The Performance Lead is responsible for day-to-day production within the Shift. Supervises, motivates, and supports the staff daily, applying a team approach and maintaining open communication. The Performance Lead performs required functions to ensure overall customer satisfaction and quality service, and establishes and maintains great communication with the teammates and clients. Contributes to a work atmosphere that fosters pride in being part of a winning team and promotes personal growth. As the Performance Lead, this position is accountable for meeting the department production and quality goals, as well as playing a key role in meeting the companywide profitability and customer satisfaction goals: Trusted advisor and value partner for our customers.