Account Representative - Part Time - (Birmingham, AL)

We invite you to explore a future with us at Employer, a diverse and growing company that has a tangible impact on the global economy. Position details: Notifies or locates customers with delinquent accounts and attempts to secure payment by performing the following duties Required responsibilities (other duties may be assigned): Comply with all aspects of the Fair Debt Collection Practices Act (FDCPA), company policies and procedures. Trace customer to new address using address software or by contacting credit reporting agencies, post office, relatives, employers and other possible leads. Confer with customer by telephone in attempt to determine reason for overdue payment, review terms of sales, service, or credit contract with customer; take appropriate action if customer disputes the account(s). Request appropriate form letters to customers to notify of transfer of account to our company, encourage payment of delinquent accounts or confirm agreements to settle accounts.