Loss Mitigation Representative (Regular-Full Time) - (Southfield, MI)

Our Loss Mitigation team is looking for a Loss Mitigation Representative to join the team. If you are a customer service all start with background in a fast-paced environment, we want to talk to you! OVERVIEW As a Loss Mitigation Representative you'll be responsible for coordinating the collection and lease break programs to maximize recovery of bad debt and minimize costs associated with move-outs. POSITION DUTIES Respond to past resident's disputes and inquiries related to fees on their Final Statement of Security Deposit Account in a timely and professional manner. Coordinate collections prior to account being filed; negotiate settlements with debtors when applicable. Review resident requests to break their lease and determine lease break penalty when applicable; communicate to Community Manager.