Claim Representative, Auto Damage Specialist - (Franklin, TN)

Primary Position assignments & Responsibilities Analyze and apply policy conditions, provisions, exclusions and endorsements pertinent to various auto damage claims, recognizing jurisdictional nuances. Verify and evaluate liability and damages within jurisdictional regulations, reviewing appropriate records and documentation and conducting next tier investigation if necessary. Establish indemnity and expense incurreds timely and update throughout the claim as appropriate, ultimately leading to the appropriate payment on each claim using approved tools and resources. Develop and continually update a plan of action, documenting claim file activities in a clear and concise manner to bring claim to a timely resolution, managing file inventory through maintenance of an effective diary system.