Member Advisor (Phone Banker/Call Center) - (Milwaukie, OR)

Member Advisor (Phone Banker/Call Center) Department Contact Center Location Milwaukie, OR Apply Now As a Member Advisor in our Member Solutions Center the work you do every day supports the financial health of our members. You will use your consultative selling skills to identify and meet member needs. This position directly impacts the satisfaction of our members and represents the Advantis brand to our local community. Knowledge of retail products and services, a professional demeanor, and commitment to delivering exceptional service are all essential to this role Responsibilities of this role include: Building lasting member relationships through exceptional service, issue solving and 1st contact resolution. Completing routine financial transactions, account maintenance, and research via phone and email. Identifying member needs and matching members with appropriate products and services. Educating members on self-service options to make banking easier.