Banking Operations Representative - (Irwin, PA)

SPECIFIC DUTIES INCLUDE: Research returns to determine correct info and re-submission of corrected items Call the client regarding a return Entering Change Form once redraft is obtained Sending out proper Debit Auth Form for clients that draft returns as, Not Auth, Auth Revoked, Acct Frozen, Unable to Locate Acct, and Account Closed Review entire NSF table including: Holds; New & Old Returns; 12; Cancels & NC Skips/Resumes Re-working terms and submitting into the NATS Button or NATS Site as needed Submitting and/or processing Banking cancellations Reviewing Coupon Clients and calling any that have not sent in their payments Reviewing Self Saver Clients and calling monthly for a balance update Noting the accounts once coupon payments or balance updates are received Follow up on all front screens for problem clients Call on failed validations Review