Guest Service Representative (pm) " Tower Square Hotel Marriott (17002F92) - (Chicopee, MA)

Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is 1 of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. The Tower Square Hotel Marriott located at two Boland Way, Springfield, MA 01115 is currently hiring a Guest Service Representative (pm). Assignments include: Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent info in logbooks.