Fitness Center Staff - (Owings Mills, MD)

The Fitness Center Staff (Staff) are the face of JCC Fitness! They are the front line and hold the great responsibility of being able to make or break a members background at the J. The safety and background of all members is the top priority of the Staff. Staff must take the initiative to meet, greet, and assist all members. Staff must be able to communicate and relate well with others. Staff are responsible for customer service, standard operations, monitoring, and cleanliness of the JCC Fitness Center. Essential Duties and Responsibilities When you are working the floor your full attention should be on the fitness floor at all times. Trainers must:* Practice a high level of customer service* Take a proactive approach to member retention by developing solid relationships and serving each member above and beyond expectations.* Maintain a positive, enthusiastic