Dealer Services - Senior Client Service Manager - (Hamilton, OH)

Position details: This position supervises and directs the daily functions of--Dealer Services and Commercial departments--who work with Manheim customers and location operational groups to ensure that the sales runs smoothly both operationally and administratively.--The position works closely with Field Sales Team--& Corporate Major Dealer & Commercial Account groups--to ensure that customer expectations are met or exceeded.-- The position--promotes and educates customers on the various products and services provided by Manheim.-- -- -- Job assignments:-- Assigns inside and outside support responsibilities to teams in both Dealer Services & Commercial--Accounts departments--as appropriate for the location and ensures duties are effectively executed by team.---- Ensures that team--represents the Dealer Sales Lane at the location on sale days ---promotes services such as Manheim Certified, accept and solicits reserve numbers from Dealers, assigns run numbers,--reps--vehicles on the block