Software Trainer (Software Support III) - (Plano, TX)

Overview Software Trainer (Software Support Rep III) Responsibilities* Facilitates and delivers Virtual Instructor Led Training on laboratory quality control software products* Manage software implementation projects to ensure successful configuration, training and deployment* Deliver superior customer service by providing a customized training background Responsibilities Requirements* Min high-school graduate; some college, professional education or college diploma preferred* 2+ years of customer service, teaching, or training background* Customer oriented, team focused and quick learning skills a must* Medical/laboratory background a plus* Familiar with CRM systems, LMS systems, and Microsoft office suite Suite Requirements What's in it for you?* Competitive salary and excellent benefits including medical, dental, vision, 401k and more* Opportunities for growth and training* Stability of a profitable 60+ year old company* Great working atmosphere* Satisfaction in working at the cutting edge of biotech