Night Auditor - (Mason, OH)

Job ID 10486475 Willingness to accept the most effective role. Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook. Welcomes guest by greeting, answering questions, responding to requests. Registers guest by obtaining or confirming room qualifications, verifying pre-registration, assigning room, obtaining info and signatures, issuing guest room keys. Directs guest to room by showing location on resort map. Conveys info to guest by receiving and transmitting messages, mail, facsimiles, packages, etc. Collects revenue by entering services and fees, computing bill, obtaining payment. Makes resort and other reservations by entering or telephoning qualifications, checking availability, confirming qualifications. Reconcile pay-per-view movie and game system with property management system. Print appropriate reports and distribute to management.