Retail Photography Team Leader - Picsolve at Kennedy Space Center - (Titusville, FL)

Job DescriptionPost Title: Team LeaderLocation: Kennedy Space CenterHourly Rate: $11 per hour + commission • To support the Site Manager in managing day-to-day unit operations while delivering a high standard of customer service through motivation and communication expertise.• To integrate with an energetic team who provide a high-level of customer service at all times to our guests. Duties and ResponsibilitiesSelling• Model the Picsolve selling standard leading by example• Complete staff observations and assessments, providing feedback to ensure sales models and behaviors are adhered to (ex: eight steps to Mystery Shop)• Track and monitor unit KPIs and drive sales by motivating staff using incentives and recognition• Consistently track unit sales on an hourly basis and ensure all teammates know their sales targets• Track individuals’ performance, providing coaching when required• Accountable for cleanliness and retail standards