Insurance Support Representative - (Warwick, RI)

To Apply Directly: Email resume to XXXX@RandstadUSA.com Position overview: - Explain policy features and benefits, providing policy-specific details and requests regarding claims and processing transactions. - Efficiently access multiple electronic systems - Provide service and info to customers - Support campaigns to increase revenue, generate sales and conserve existing assets. - Respond to requests via telephone regarding insurance and other financial service products and benefit plans - Process transactions, fund transfers and refer requests for other policy modifications to appropriate areas for processing - Discuss options regarding various aspects of the policy - Support special campaigns as needed Necessary background: --Previous Call Center background wanted. --Previous background in the Insurance field strongly preferred --Superior telephone etiquette; Excellent listening skills and expertise to articulate ideas --Expertise to multi-task and to manage stress