Telecommunications Specialist - (Harrison, AR)

The Telecommunications Specialist is responsible for performing emergency and non-emergency dispatch and/or communication services. This position is governed by state and federal laws and agency policy. Typical FunctionsAnswers and responds to emergency and non-emergency calls. Monitors, responds to, and logs transmissions and activity. Takes calls on reported crimes or incidents and, when needed, prepares written reports and forwards details to appropriate personnel/authorities for investigation or processing. Contacts other services as needed and provides details of the situation for response. Interacts with the public/coworkers in many different and sometimes critical situations, through telephone or in person. Maintains records, and logs related to telecommunication operations on computer database. Gathers and prepares details for requested reports by researching records and ensures the integrity of data and corrects and updates as required. Performs other duties as assigned.