Member Contact Center Specialist I FT - (Janesville, WI)

What you should know about the role Receives incoming calls and determines the products, services or resources that the caller requires (or could benefit from). Provides direct support services to members; or, connects them with the appropriate staff representative. What you should know about Advia Advia is a fast growing Credit Union that is positioned in the top 3% of credit unions across the United States with nearly two billion in assets. We offer very similar product and services as the big banks with a focus on saving our members money while providing financial advantages. We are rooted in our communities and believe we have a responsibility to give back outside of our 4 branch walls through volunteering and charitable donations. The workplace atmosphere at Advia is fast-paced, performance based and fun infused.