Lead Operator, Care Continuity Call Center - (Spring, TX)

About Us Emerus is a nationally recognized, innovative leader in the delivery of inpatient, surgical, and diagnostic medical health care. Specializing in the identification, development and management of improved-access community medical facilities, Emerus provides cost effective, scalable growth opportunities to large-scale, national health care systems throughout the United States. By providing operationally efficient facilities and focused alignment with current health care trends, Emerus' community-based hospitals prioritize limited inpatient stays, efficient emergency rooms and cost effective pricing in a smaller campus setting. Based in The Woodlands, Texas, Emerus has more than 1,000 employees, with expert concentrations in over twenty different fields throughout the medical industry. Lead operator for Care Continuity Center (CCC). Exhibits mastery of phone call processes, transfer process reconciliations, call workflow development and operations level report creation and maintenance.