Financial Services Coordinator - (Charlottesville, VA)

Provides comprehensive financial counseling services and guidance related to complicated medical diagnoses, procedures and pharmaceuticals to Medical Center patients from on-site locations, i.e. Emily Couric Clinical Cancer Center. Coordinating financial issues with clinical process by interacting with staff such as Social Work, Nursing, Physicians, Pharmacy and Management. Provides face-to-face financial counseling for patients notably uninsured/under-insured patients. Facilitates patient connection with all other resources that may be available. Performs analysis of billing process to determine what if any amount is patient responsibility. Provides optimum customer service. Performs follow-up work on uninsured/under-insured patients scheduled for surgeries in order to resolve their financial responsibility prior to services being rendered. In addition to the above job responsibilities, other duties may be assigned.