Cognitive Solution Architect (SA) - (Chicago, IL)

Overview Milestone Technologies, Inc. is a leading IT Managed Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center, Service Desk, Network Operations, Data Center, and Asset Life-cycle Management Services. Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world's biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide. Milestone Technologies is seeking an experienced and highly-successful Solutions Architect to work as part of the team responsible for successful end-to-end definition of use cases, implementation and training of the Amelia Virtual Agent in client environment. Responsibilities The SA is the core of the implementation engineers on the team and act as the main subject matter expert for the client.