Content Writer - (Omaha, NE)

The Knowledge Management Solutions team is responsible for organizing, writing, and publishing Help Center content. As a Content Writer, you’ll be responsible for managing internal relationships with our business partners to understand the evolution of our products. The role is depend on your expertise to gather the necessary details to develop relevant and complete content, designed specifically for our help center audiences. You’ll analyze submitted content and review for accuracy, relevance, brevity, and readability, and above all, ensure our customers find it useful in navigating and engaging with our products. Responsibilities: Drive successful member?Help experiences and support interactions by writing and editing high quality and timely content that results in beneficial assistance for our customers and our support teams.