Call Care Operator - Relief/PRN, Ability to Cover 1st, 2nd, & 3rd Shifts - (St Joseph, MI)

INTERNAL LAKELAND ASSOCIATES - Please apply through Workday. External careers site is for Non Lakeland Associates only Benefit eligible positions are those listed with 24 hours per week or more. Job overview Location: St. Joseph, MI Department: Call Care - Coordinator Lakeland Care Call Centers Status: Part-time Shift: Variable (United States of America) Hours: Variable Hours As Needed, Expertise to Cover first, second, & third ShiftsJob Summary Provide after hour’s services for medical facilities and other local professionals. Answer incoming calls from patients, family members and physicians/or their representatives, quickly and politely, and take detailed messages from the caller. Process the messages and relay them according to the client's protocol. • Answer phone calls in friendly and professional manner. Take correct and detailed info from callers. • Deliver messages to office staff and on-call providers.