Quality Manager - (New Braunfels, TX)

So what does Quality Manager really do? Think of yourself as someone who will oversee the quality of all Team members for multiple Lines Of Business. You are responsible for the coaching and development of Team members as well as ensuring that all Quality Analysts are meeting performance and adherence standards, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on, now we need your full concentration because its time to imagine what its like being a Quality Manager. As a Quality Manager, you will Implement a clear overall quality strategy with scalable processes, tools, and systems that allow resource efficient monitoring of decision accuracy, and effective continuous improvement. You will set and communicate quality metrics and KPIs, and adjust metrics as needed.