Healthcare Customer Service Representative $12.25/Hr - (Tucson, AZ)

Healthcare Customer Service Representative $12.25/Hr GET TO KNOW ALORICA At Alorica, we only do 1 thing - make lives better, 1 interaction at a time. We're a global leader in customer service and background, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB DESCRIPTION Your mission (should you choose to accept it) is to determine if prescriptions are approvable or need to be forwarded for further review with medical offices.You're responsible for representing our brand and developing a strong relationship between our clients and their customers. So only the awesome need apply.Ready to start? Chat with us to begin the process now: ( ) KEY JOB ASSIGNMENTS Talks to medical providers over the phone to determine coverage and possibly appeal decisions Receives authorization for patients to receive prescriptions Determine reason for prescription rejection Researches and addresses concerns to ensure patient requests are resolved