General Maintenance Guest Service Representative - (St Charles, MO)

Job Purpose The General Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of building(s) and grounds in accordance of the RRI Repair and Maintenance manual and inspection requirements. This position is critical to ensure that the quality of service for Red Roof Inns' guests is in accordance with Red Roof Inns' brand standards and Hassle Free Guarantee, while working with members of the hotel team, maintaining the inn's General and Preventative Maintenance programs, as well as the safety and security of the hotel. Duties and Responsibilities* Maintain positive guest relations at all times and understand guests' service needs.* Using Red Roof Inns' set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas.* Maintain inn landscaping, parking lot, grounds and appearance of exterior of building(s)