Geek Squad Guidance Agent - Scheduling Dispatch - (Brooks, KY)

******BR Position title: Geek Squad Guidance Agent - Scheduling & Dispatch Job classification: Services/Installation/Repair Location Number: 01320-Geek Squad City Job details: We are seeking dynamic, Geek Squad Guidance Agents with a strong expertise to problem solve by utilizing Best Buy systems and tools to gain geographical knowledge of the areas they will be supporting. This position is very quick paced and requires heavy attention to detail, the expertise to think critically and to explain decisions using data and logic. Our Geek Squad Guidance Agent is responsible for the day-to-day board management to improve scheduling availability for clients, create workforce efficiency and capacity management. The role will partner with field teams team to ensure board management and crews are correctly setup in all system enabling jobs to schedule systematically. This includes, but is not limited to; Agent setup, assigning correct revenue location, setting schedules, & managing scheduling changes.