Managed Services Power Systems Engineer - IBM i - (Albany, NY)

**Job details:** The ?Managed Services Power Systems Engineer ? IBM i? is responsible for + Operating system installation and upgrades + Installation and configuration of various software packages + Ordering and installation of patches and fixes (PTFs) + Problem analysis, documentation, root-cause analysis, and creation of incident reports + Troubleshooting, problem resolution, maintenance, and support + Performing cost analysis and technical reviews of customer environments + The position will have direct contact with Sirius customers, including travel to customer sites **Primary Duties & Responsibilities** + Perform platform-specific technical tasks including operating system upgrades, installation and configuration of various software packages, installation of patches and fixes (PTFs) + Perform problem analysis and documentation, root-cause analysis, and create incident reports + Perform detailed troubleshooting for complex system engineering issues + Perform design, creation