Referrals & Authorization Clerk (El Cajon Site) - (El Cajon, CA)

Summary: Under direction of the Clinical Services Supervisor, Lead Referrals Clerk and working closely with the providers at clinics, the Referrals & Authorization Clerk is responsible for the coordination of all patient referrals and follow-up care for the clinic patients. Essential Duties/Responsibilities: Responsible for completing the referral process including: Obtain referral from provider in timely manner Obtain authorization where applicable Schedule appointments Communicate appointment info to patient/family Communicate referral/authorization details and pertinent medical info to the specialty provider Follow-up with the patient and specialty provider to document that patient has kept appointment Obtain the consult/progress reports from the specialty provider, radiologist, etc. Appropriate documentation in the patient medical records Track all referrals in the designated logs and/or electronically via eCW.