Enrollment and Billing Representative - (Pittsburgh, PA)

Enrollment and Billing Representative Company :Gateway Health PlanJob Description : I. GENERAL OVERVIEW: Under general supervision, responsible for enrollment and billing activities for the membership, enrollment & billing department. Performing membership and billing activities for clients and/or members. Duties include verifying enrollment status, making changes to records, addressing enrollment questions or concerns, resolving membership and billing issues, and accessing/updating enrollment and billing databases. II. CRITICAL RESPONSIBILITIES: 1. Communicate effectively with internal and external contacts to promptly resolve discrepancies in membership and billing info and to promptly provide accurate responses to written, telephone and on-line inquiries 2. Process and maintain membership data. Manage multiple production oriented tasks and responsibilities. 3. Perform various billing, accounts receivable, and reconciliation activities. 4.