Field Service Technician - (Macon, GA)

POSITION DETAILS To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment. PRINCIPAL DUTIES AND RESPONSIBILITIES Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct situation to customer. Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service. Observes, analyzes and determines corrective course of action for service and repair of customer equipment. Performs necessary repairs to correct analyzed situations in a professional and productive manner.