Housekeeper- Hilton Garden Inn Grand Rapids - (Grand Rapids, MI)

Job details: Responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas while following Suburban Inns’ Core Values and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Required functions: Report to work in uniform presented professionally, neat, and clean Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go 1 step further Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late check outs, etc. are taken care of accordingly Stock housekeeping carts with supplies and amenities needed throughout the shift Clean rooms according to Suburban Inns and Hilton standards Call the kitchen to pick up any room service trays, set the trays in the hallway