IVR Project Manager - (Saginaw, MI)

Apply directly to - harishprimussoft.com Project Manager IVR Services Functional Purpose Manages and coordinates the delivery of IVR projects and overall IVR health, for both new and MAC applications. In this capacity, the Project Manager either works as the customer liaison or as the provider of an IVR service element for client at an individual project level. Performs as the critical liaision between client, client and vendors for the delivery of projects and overall IVR support. May include Operational support of client IVR including trouble support and breakfix activity. Duties and Responsibilities sect Creates and analyzes IVR-related project plans, assessing issues, risk, opportunities and potential impact on meeting program goals and objectives. Monitors milestones and critical dates and resolves scheduling issues.