Customer Service Representative - (Muskogee, OK)

Supports the branch manager in the daily operation of the branch office Responsibilities Provides courteous customer service Solicits for new or renewed customer business on every contact Receives loan payments and posts to customer accounts Maintains cash drawer accuracy and security Prepares and handles office deposits and maintains checkbook accuracy Prepares and processes loan applications; closes approved loans Performs collection activities on delinquent accounts, by both written and verbal communications Assists with the development and training of all new personnel Maintains compliance with company policies and procedures Maintains accurate filing and record-keeping system Prepares and assemble reports for remittance, and for branch record-keeping Prompt and regular attendance is required background Prior background with customer service Basic math and money handling skills; able to count cash accurately Expertise to obtain license, certification