Estate Planning Customer Service Representative - (Bradenton, FL)

Job DescriptionWe are seeking an Estate Planning Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service details and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide details about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services?Requirements: Previous background in customer service, sales, or other related fields Expertise to build rapport with clients Expertise to prioritize and multitask Positive and professional demeanor Good written and spoken communication skillsCompany DescriptionOur company has been in business for over 35 yrs. We offer great employee benefits, including weekly payroll. Our office operations are Monday through Friday, 8:00 am until 4:30 pm.