Help Desk:Secret Clearance - (Aberdeen Proving Ground, MD)

Job summary Kapili Services is looking for a Help Desk Administrator professional for CERDEC (Communications:Electronics Research, Development and Engineering Center) at Aberdeen Proving Ground, MD. The individual will provide desk support to enterprise services. : Provide Tier one help desk support to CERDEC personnel. Support includes, but is not limited to: identifying, troubleshooting, resolving, and escalating issues with multiple operating systems to include, but not limited to: computer imaging, profile creation, application installation, computer hardware/software upgrades, and web sites. : Provide Tier one help desk support to printers. Support includes, but is not limited to: identifying, troubleshooting, resolving, and escalating issues with printer maintenance, connectivity issues, and initial set up. :