Collision Estimator / Writer / Appraiser - (Allentown, PA)

Greet each customer in a professional and courteous manner. Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time. Prepare all repair damage reports in an accurate and precise manner. Supervise and route each repair; including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair. Provide the consumer with the most expeditious and high-quality repair available. Uses tact and diplomacy when dealing with internal and external customers. Attend daily release meetings. Service all insurance accounts in order to maintain those business relationships vital to Service King's success. SDL2017