Sr. Programmer Analyst - (Harrisburg, PA)

Job DescriptionYou will take the lead on projects directing business process improvements and enhanced usage of CRM systems. The role works with the various functional departments in the planning, implementation, and support of corporate CRM/C4C systems. Responsibilities:Provide ability to functional departments to automate their processes through the increased use of EnterpriseOperate as the primary IT technical functional lead on improvement initiatives, directing company resources to implement process improvements, enhanced use of Enterprise Systems, or other cross-functional initiatives.Sales and Service process acumen and architecting and developing SAP solutionsSAP configuration with SAP modules and applications CRM and C4CWork with the functional departments to design processes, develop system changes specifications, conduct process, and system testing, documentation and training supporting the end-users.Provide technical leadership throughout the qualifications, design