Customer Service Representative - (Gonzales, TX)

Supports the branch manager in the daily operation of the branch office. + + Provides courteous customer service - Solicits for new or renewed customer business on every contact - Receives loan payments and posts to customer accounts - Maintains cash drawer accuracy and security - Prepares and handles office deposits and maintains checkbook accuracy - Prepares and processes loan applications; closes approved loans - Performs collection activities on delinquent accounts, by both written and verbal communications - Assists with the development and training of all new personnel - Maintains compliance with company policies and procedures - Maintains accurate filing and record-keeping system - Prepares and assemble reports for remittance, and for branch record-keeping - Prompt and regular attendance is required - Prior background with customer service - Basic math and money handling skills; able to count cash accurately - Expertise to obtain license, certification