Customer Service Representative (Sales / Finance) - (Baton Rouge, LA)

Overview and Responsibilities Customer Service Representatives are involved in an on-the-job training program to enhance skills and encourage internal advancement. In this front-facing role, a Customer Service Representative is primarily responsible for ensuring a positive total customer background while originating consumer loans, completing loan applications, developing strong customer relationships, following up with customers to ensure approved loans close and meeting sales and collection goals. Keys to success include a professional demeanor, outgoing/ positive attitude, reliable, and excellent oral and written correspondence abilities. Job responsibilities are as follows: Assist potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing Actively identifies sales opportunities to originate new business by marketing, evaluating and processing consumer loans and ancillary products Participate in collection activities including taking payments