DHS IT Help Desk Operators with Security Clearance - (Washington, DC)

CoSolutions, Inc. is seeking IT Help Desk Operators to work at the main headquarters for Department of Homeland Security, DHS. Our Help Desk is the recipient of 4 -Help Desk of the Year- designations encompassing all local, state and national Government agencies with top honors for -Teamwork Excellence and Overall Excellence-. Rated #1 Government Help Desk by the Government Customer Support Community of Practice. Bring your desire to achieve and dedication to problem solve to CoSolutions as a part of our Department of Homeland Security (DHS) IT Service Desk. Candidates who are qualified will support a IT Help Desk which receives and triages 25,000 monthly contacts via email, telephone, and self-service requests through the Remedy ticketing system. The Help Desk supports a 10,000+ user community within the Department of Homeland Security (DHS).