Help Desk Specialist - (Boise, ID)

Position title: Help Desk Specialist Work Location: Boise, ID Clearance: Current active Secret Please note that you must be a US citizen to apply to this job posting Education: HS or GED Certification: Valid DoD 8570: A+ce Certification, J Network +ce, or Security +ce Schedule: Monday - Friday Travel: Occasional Salary: Commensurate with background Job Listing Number: Help Desk Specialist Contract Labor Category: ID19001 Position duties: These positions support the Windows 10 1803 Upgrade. Provides remote support and for computers, printers, mobile devices, and peripherals. Background: Background with Microsoft Windows OS, versions 10, 8 and 7. Background with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software. Background with Remote Desktop. Background with Hardware/Software troubleshooting. Experienced in basic network troubleshooting (TCP IP).