Customer Service Representative 2 - (Muncie, IN)

Heights Finance Corporation is a leading consumer finance organization located in the Midwest with over 100 branches in 6 states . We are currently seeking a motivated, dependable, team oriented individual to join our team in the position of Customer Service Representative two in our Muncie, IN location. Heights Finance teammates enjoy working in a growth-oriented company within an exciting industry, in a diverse workplace atmosphere that offers great advancement opportunities , aggressive compensation and a complete benefits package . The CSR will assist the branch manager in all aspects of client contact. This will include handling telephone inquiries as well as greeting and directing customers to the appropriate team player. Some of the main responsibilities are as follows: Provide memorable and outstanding customer service: Ensure every interaction with each customer work in conjunction with creating a "raving fan" background