Customer Experience Representative - Part Time - Valparaiso, IN - (Valparaiso, IN)

As a high performing team player of the Retail Banking team, the Customer Background Representative (CER) is accountable for delivering superior customer service that defines great customer background at all times. CERs support the servicing and operations of the branch and team including new-to-role peer coaching and training, projects as assigned, monitoring of work, and support to branch management. The Customer Background Representative is a back up to the Bank Manager/Service Manager on operations/servicing on an "as needed basis" and should assist with day-to-day administration of branch operations responsibilities performed by the branch team.By proactively identifying customer needs and initiating referrals to appropriate teammates, or processing basic customer sales, this role will contribute to the results and the overall background delivered in the branch.