Assistant General Manager - (Columbus, OH)

Holiday Inn Express Assistant General Manager Position summary : Assists the General Manager in directing and overseeing all operational activities and departments in the hotel to maximize revenue and deliver an exceptional background for our guests. Job Requirements : Must have the expertise to deal with management, associates, guests, and the general public in a courteous, tactful and patient manner. Must have strong communication and management skills. Must be dedicated, hard-working, and self-motivated to operate independently with little guidance. Responsibilities & specific duties : Ensures that exceptional customer service is being provided to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and IHG brand goals. Assists the GM to ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest relations and safety are followed.