Customer Support Specialist - (Poughkeepsie, NY)

At Go Green Express Home Services we believe in doing what's right for our customers and our employees. We offer the stability of working for an established local service company and we also treat our people like family. Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth. The Customer Support Specialist handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution. The Customer Concern Service Representative will be responsible for assisting in day-to-day operation of the center, including: Answering incoming phone calls from customers and other office duties as assigned Maintaining good customer relations and ensuring that all calls meet our workplace standards