Teleperformance Customer Service Representative : New Wages + Incentiv - (Reno, NV)

Position details About the Company Teleperformance is the number 1 contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 135,000 computerized workstations, with more than 182,000 employees across 230 contact centers in 62 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. Teleperformance is a people company, our passion and dedication to the growth and success of our people can be seen in each 1 of our actions and initiatives. Duties/Responsibilities Expertise to listen effectively Responsible for all member inquiries Expertise to empathize with the member Expertise to analyze member issues Knowledge of banking regulations and guidelines associated with banking products Responds to servicing inquiries Provide excellent customer service Critical thinking, proactive attitude, effective communication expertise displaying empathy and caring